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Call Centers

Our call centers are dedicated to each client. That means our customer service representatives are knowledgeable about your health plan benefits and can give accurate, timely, personalized information to employees.

Each of our call center representatives is trained in our Spirit of Excellence standards to ensure world-class service. They know that dealing with health care issues can be stressful for employees and their families. That's why we have friendly, cooperative people answering calls. With information right at their fingertips, our call centers provide prompt attention.

Our call center inquiries are answered with unparalleled speed and efficiency. And we always strive to improve our service.

Plus, after normal business hours, or if employees prefer to use the Web, they can access health claims and benefit information through our secure client portal.

World-class service, one person at a time.

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