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About American Health Group

This is the Privacy Statement for American Health Group, Inc.'s (AHG) website. The use of American Health Group's website and all the materials on this website are subject to the terms and conditions of this Privacy Statement.

HIPAA Compliance

The Health Insurance Portability and Accountability Act (HIPAA) of 1996 is legislation passed in response to requests for standardization of the healthcare payment process and privacy aspects of releasing and protecting personal health information (PHI).

American Health Group is in full compliance with HIPAA requirements. At this time, AHG is committed to its "Spirit of Excellence" standards for compliance with the Privacy and Security Standards and the Transaction and Code Set Standards.

HIPAA will continue to be a permanent component of AHG's healthcare strategy.

Privacy Policy

American Health Group's "Privacy Policy" applies to personal health information which is maintained and/or transmitted in any form, including electronic, paper, or oral discussions, that is identifiable to an individual. Personal Health Information (PHI) is Confidential Information. Since AHG is a medical management organization with a claims administration division, PHI is a vital component of our healthcare operations. AHG has administrative, physical, and technical safeguards in place to protect the data integrity and confidentiality of your personal health information.

Confidentiality and Security of PHI

The confidentiality of your personal health information is our primary focus. AHG's Privacy and Security Officials have taken many steps to prevent the unauthorized release or disclosure of personal health information. Our employees have undergone mandatory HIPAA Awareness Training sessions and are also held accountable for internal HIPAA compliance.

In performing their duties, our employees need to access confidential information regarding our clients. Access to confidential information is limited to those employees who need that information in order to perform their job requirements. In other words, access to PHI is on a "need to know" basis. All uses, disclosures of, or requests for PHI will be limited to the minimum amount necessary to accomplish the intended purpose, based on the employee's professional judgment. By completing the HIPAA Awareness Training sessions and signing the Employee Confidentiality Agreement, the employee certifies their understanding that PHI is considered confidential, that it is important to safeguard PHI, and that AHG will take appropriate action against any breaches to the HIPAA standards.

Privacy Protection of Collected Information

American Health Group may use certain methods to collect other kinds of information that cannot be personally identified with you, including "cookies," "referrers," IP addresses, and environment variables.

A "cookie" is an element of data that American Health Group can send to your browser, which may then store it on your system. It can be used to provide you with a customized user experience. The American Health Group website may use "cookies." We treat any personally identifiable information with the same confidentiality as when you went through your company enrollment. You can set your browser to notify you when you receive a "cookie," giving you the chance to decide whether or not to accept it. American Health Group does not require that you accept "cookies."

A "referrer" is the information passed along by a Web browser that references the Web URL (Uniform Resource Locator) you linked from. It is automatically gathered by our Web server. This information is used by American Health Group to identify broad demographic trends that may be used to provide information tailored to your interests. You will not be personally identified from this information.

Your computer uses IP (Internet Protocol) addresses every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer so that data (such as the Web pages you request) can be sent to you. Our Web server automatically gathers this information. American Health Group will not use your IP address to attempt to identify your personal information, and you will remain anonymous.

System information that American Health Group gathers includes time, type of Web browser being used, the operating system or platform, and CPU speed. This information is set automatically by your Web browser when you are connected to a web site and is used by American Health Group only for broad demographic statistical reports. You will not be personally identified from this information.

Any questions concerning AHG's HIPAA compliance or privacy protection efforts can be directed to:

Privacy and Security Official
American Health Group, Inc.
P.O. Box 1500
Maumee, Ohio 43537
Phone: 419.891.1212

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